File a flight claim

Disrupted flights often come with real money attached: under Canada's APPR, compensation for delays in the airline's control runs up to $1,000 depending on the delay and the airline's size. But you have to claim it, in writing, and airlines don't hand you the form. The claim builder in Travel Data does the asking properly.

Build the claim

1. 1 Open Travel Data, go to Claims, and start a new claim.
2. 2 Enter the facts: airline, flight, what happened. If the flight is already in your vault, the details are waiting to be matched.
3. 3 Read the assessment. The builder knows the APPR compensation bands and baggage liability caps, and tells you what the disruption is worth before you write a word.
4. 4 Review the letter. It drafts itself from your facts, cites the regulation, and includes the 30-day response requirement airlines are held to.
5. 5 Pick a tone: formal, firm, polite or concise. The voice changes; the legal substance is identical in all four.
6. 6 Email it to the airline, then mark the claim as sent.

Polishing with Scout

Ask Scout to improve the letter and it answers with a proposal beside your draft, not over it. Nothing changes unless you choose Use this. Your letter is never overwritten by a model.

After you send

The claim tracks its own status, and the 30-day response clock starts when you mark it sent. If the airline settles, close it out; if you need paper, printing to PDF is built into the export.